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Services aux entreprises : Marie-Pierre Calvayrac, centre de relations clients

Marie-Pierre Calvayrac, autodidacte, aujourd'hui une entreprise de 140 salariés


Nom : Calvayraccreation-entreprise/CALVAYRAC-Marie-Pierre.jpg
Prénom : Marie-Pierre
Société : Groupe Suppléance
Site web : www.groupesuppleance.net
Activité : Centre de relations clients
Départements : 93 et 69

Mon parcours d'entrepreneure
Autodidacte, création de l’entreprise à 31 ans. Aujourd’hui une entreprise de 140 salariés, sur deux sites – Paris et Région Lyonnaise.

Mes 3 principales valeurs
Equité, intégrité, respect des collaborateurs et clients.

Si, je devais recommencer mon parcours d'entrepreneure
Ce que je referais : composer équitablement entre ma vie familiale et professionnelle.
Ce que je ne ferais pas : être plus sélective en terme de compétences dans le choix des collaborateurs, m’impliquer davantage dans la représentativité corporatiste et associative locale, en général, être plus ouverte vers l’extérieur… C’est en écoutant les autres qu’on s’améliore… et que surviennent des idées.

Mes conseils aux futures entrepreneures
Choisissez des collaborateurs performants (salaire élevé ne rime pas forcément avec performances) et jamais par défaut, entourez-vous sur le plan familial d’aides précieuses sans lesquelles vous ne pourrez pas fonctionner (deux carrières sont impossibles à gérer dans un couple), en période faste faites des réserves de trésorerie.

Mes souhaits pour améliorer l'entrepreneuriat au féminin
Que les femmes soient mieux acceptés par la gente masculine et ECOUTEES, non pas dans des relations personnel/clients/fournisseurs, mais avec les représentations externes (organismes patronaux, associations professionnelles, syndicales, etc.).

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